Visitor Information

We do hope that your visit to the Howard Centre will be enjoyable and we offer a number of facilities and services for general use and to help those who require additional accessible services.

Access to the Centre

The Howard Centre is fully wheelchair accessible with step free access into the Centre, from Howardsgate and Osborn Way. We also have lifts providing access to and from the First Floor and The Howard Centre Car Park, from all levels.

Access is also available from Welwyn Garden City Train Station to the First Floor of The Howard Centre. To seek further access information please visit the Network Rail website here.

Cash Machines
There is a Barclays Bank located in the centre with several internal and two external cash machines.

Customer toilets (male/female and disabled) are located on the first floor, opposite the main lifts at the South Mall end of the centre. There is a parent and baby room located on the first floor near the customer toilets.

Accessible Parking

Our designated disabled parking spaces are located on Level 1 of The Howard Centre Car Park, conveniently located close to our First Floor Centre Entrance. These can be found by following the blue painted floor lane.

There are several parent and child car parking spaces on levels 3, 5, and 7 in the car park adjacent to the pay stations.

Lost Child
If you find a lost child, or become separated from your own child, please find a member of security or telephone the management suite on 01707 320026 where we will send a member of security to meet you.

Lost Property
If you find an item of lost property, or lose one of your possessions within the public areas of the Howard Centre we have a lost property office within Centre Management which is located on the First Floor by the entrance to the train station.

The Howard Centre provides free wifi to all its guests between the hours of 7:30 to 17:30 daily.

Guide Dogs / Assistance Dogs are welcome