Ticketless and Cashless Parking

The Howard Centre has a secure multi-storey parking facility provided over 4 split levels which is located at the southern end of the centre and can hold up to 725 vehicles.  Our car park is open 24/7.

Our new ticketless system at The Howard Centre Car Park allows for seamless parking.

Simply enter your number plate into our pay stations (located on the ground and 1st floor of The Howard Centre) to pay when you’re leaving. No tickets or permit cards are required. Please remember to take note of your number plate when parking.

Before you leave you can pay with ease via:

  • Credit/Debit Card
  • Apple & Android Pay
  • ECP Park Buddy App (available on Apple and Android phones)

Cash will no longer be accepted.


The car park charges are as listed below:-

Monday – Saturday

Up to 2 hours : £2.20

Up to 3 hours : £3.20

Up to 4 hours : £4.20

Up to 5 hours : £5.20

Up to 12 hours : £7.50

Up to 24 hours : £8.50

Sundays and Bank Holidays

£2.00 per visit

Season Tickets

To assist with the cost of parking, we have created a new option to purchase discounted season tickets (which may be more cost-effective depending on how often you use our car park). These can be bought through Euro Car Parks, Park Buddy Website:

Or via the ECP Mobile App: ECPparkbuddy, which is available on Apple and Android phones.

  • Month: £85
  • Quarterly: £230
  • Annual: £850

Accessible Parking

Our designated disabled parking spaces are located on Level 1 of The Howard Centre Car Park, conveniently located close to our First Floor Centre Entrance. These can be found by following the blue painted floor lane.

There are several parent and child car parking spaces on levels 3, 5, and 7 in the car park adjacent to the pay stations, which are located on Levels 1 and 0.

Lifts are available from all car park levels to the mall, however, these are closed from 19:45 pm. If you require use of the lift past this time, please call our control room which is manned 24 hours a day and a member of our security team will assist: 01707 320 026.

Parking Etiquette

Please can we also ask you to be mindful of car parking etiquette. Euro Car Parks will be issuing fines for cars that are parked in disabled bays without displaying a disabled parking blue badge.

Please note: The access ramp to the car park will not accept heights over 6ft 6 ins (2 metres).

Park Mark
The Howard Centre is a Park Mark™ Safer Parking Award Holders. Using a car park which is a Park Mark™ Safer Parking Award Holder means that the area has been vetted by the Police and has measures in place in order to create a safe environment.

Frequently Asked Questions

How does the ANPR work?

Automatic Number Plate Recognition cameras work by capturing the number plate details from every vehicle that drives in and out of our car park and drop-off point. This allows us to accurately know your arrival and departure time in the car park. There will be no barriers in place, so no more queuing to leave.

The machine doesn’t work.

Please contact our Centre Management Team: 01707 320026 and one of our customer service team will be able to assist.

I have a motorcycle. Do I have to pay? How do I enter/ exit? Where can I park?

Motorcycles are required to pay for parking at The Howard Centre. Motorcycle Parking is located on the 1st floor opposite the Disabled Bays.

Will I still be able to park in one of the centre’s loading bays or the Drop-off Point?

Due to safety reasons, our loading bays are for deliveries only. Unauthorised vehicles parking in our loading areas will receive a parking ticket.

There is also a max stay of 30 minutes in our Drop-off Point, any vehicles in the Drop-off Point after 30 minutes will automatically receive a parking ticket.

Will I be able to park in a disabled parking bay without displaying a blue badge?

There are a number of vehicles which regularly park in our disabled bays without displaying a blue badge. Going forward this area will be patrolled by Euro Car Parks to ensure that these bays are available for those who need them the most. If you do have a blue badge, please remember to display it.

What do I do, if I have left the car park and forgotten to pay?

If you have left the car park and forgotten to pay, if you download the ECP Park Buddy App (available on Apple and Android phones) and pay for your parking within 24 hours your will not receive a parking fine.